Maintenance Plans

Priority Support Service

Our priority support service gives you direct access to a technician anytime during the contracted support times. Everything from simple questions to resolution of immediate critical needs or priority scheduling of an onsite visit.

Service plans offered:

	9 AM to 5 PM; 5 days - Monday thru Friday
	9 AM to 5 PM; 7 days - including weekends
	24 hours x 7 days a week

Pricing is based on the number of computers.

Preventative Maintenance Service

This pre-paid service provides a twice a year onsite visit to complete the following maintenance:

	Open the computer and clean all surfaces including all fans
	Check all fans for peak performance
	Review system functionality and logs (if they exist)
	Troubleshooting and problem resolution, up to one hour per machine

Offsite Backup Service

Offsite backup of your data is critical. In the event of a catastrophe to your computers, your data will be lost if you only have backup on-site. Protect your data with offsite backup. If you have DSL or Cable Internet access, FixOnSite Computer Services offers automatic backup of all your important data.

Backups can be done on your schedule; daily or weekly.